Vicky Morris, Chief Nurse and Director of Quality and Safety at the Trust, said: “Our Emergency Departments are currently facing extremely high demand for services and we need people to help us manage this by choosing the most appropriate place to seek medical assistance.

“A&E departments are there to provide specialist treatment for serious and life threatening injuries and illnesses. Many people who go to A&E could have either self-treated or used an alternative local service, avoiding what can be a stressful visit to hospital and ensuring those emergency services are available for those who need them most.”

Choking, chest pain, blacking out, blood loss and fractures are all considered emergencies and those with these symptoms should not hesitate in visiting their local A&E department.

People who need treatment for minor injuries and illnesses, such as cuts, sprains and rashes, should visit a Minor Injuries Unit or Walk in Centre (details below). An appointment isn’t needed and these facilities also offer advice about non-urgent conditions. They are also likely to be seen more quickly than if they attend an A&E Department with a minor injury.

There is also 24/7 GP advice available in the county to patients who need urgent medical advice. It is a good idea to make sure telephone numbers for your GP surgery and local out of hours service Shropdoc (08444 068888) are saved into your home and mobile phone so you can quickly and easily call for advice if you’ve had a minor accident. In many instances pharmacies are a good choice. They can help give advice and over the counter remedies for diarrhoea, minor infections, headaches, coughs and colds.

You can find out more about the most suitable alternative services on the Trust website.